| Christmasvillage.net will not
be responsible for any damage incurred during
shipping. You must file a claim with the
carrier for the insured amount plus shipping
charges, no exceptions.
We will replace
damaged goods at the original purchase price
plus shipping only. Claims for damage should
be filed with the carrier immediately upon
inspection -- any delay may cause loss of
claim payment.
Goods found to be non-working
(electrical, mechanical, etc.) upon receipt
will be replaced upon Christmas Village
receiving the non-working item back in new
condition. Please pack returns carefully as we
will refuse the package if returned damaged.
No refunds on damaged or non-working items.
All returned goods will be subject to a 20%
restocking fee.
Please Note: No returns
will be honored after December 1st due to the
seasonality of our products.
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